Zendesk Private Ticket Creation

Originally published on October 10th, 2018

Welcome to Watchman Monitoring’s Webinar Wednesdays! In this webinar we cover Watchman Monitoring’s updated Zendesk integration with Private Ticket Creation.


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Deploying the Monitoring Client

Originally published on August 16th, 2017

Welcome to Watchman Monitoring’s Webinar Wednesdays! In this webinar we cover Watchman Monitoring’s Deploy your Monitoring Client for the Mac.


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Beacon Reporting

Originally published on August 1st, 2017

Welcome to Watchman Monitoring’s Webinar Wednesdays! In this webinar we cover Watchman Monitoring’s Beacon Reporting for immediate offline reporting for computers.

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Watchman Monitoring’s Contact Menu

Originally published on July 26th, 2017

Welcome to Watchman Monitoring’s Webinar Wednesdays! Learn about our Contact Menu in this webinar.

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In this webinar we review the Contact Menu.  We start with its purpose, to make your life easier by allowing your users to access needed resources, discuss how to go about enabling the menu if you chose, and the customization.

 

PSU MacAdmins Announcements

Originally published on July 12th, 2017

Welcome to Watchman Monitoring’s Webinar Wednesdays! Learn about the new features we recently added to Watchman Monitoring and announced at MacAdmins at Penn State University 2017.

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New and enhanced features in Watchman Monitoring including:

  • FileMaker 16 Support
  • Archiware P5 Support
  • In-App Notifications
  • Duplicate Computer Search
  • Archived Computers
  • Branded PDF Reports
  • Beacon Reporting
  • SAML Single Sign On / GoogleAuth SSO
  • ConnectWise Control formerly ScreenConnect Support
  • New Mac Client (Version 6.6.0)