At Watchman Monitoring, we are constantly looking for ways to improve the service. To keep things simple, we lean on our years of IT Consulting to pick the best option with the least number of controls our subscribers need to consider.

Sometimes, of course, the choice isn’t clear and we need outside input to help guide the feature. We ask that each person only votes once, and welcome any additional comments to support@watchmanmonitoring.com


 

Poll-Beacon Reporting

    Future versions of Watchman Monitoring will provide notification if a computer cant report within 5 minutes. What kinds of alerting are desired for offline computers?

Poll-OS Update Notification


Poll-Zendesk Subject Lines

  • Help define the order and contents of Subject lines in tickets we create.

    The prefix is [Monitoring Client] by default, and editable via Custom Branding


Poll-Windows Identity

    What reliable, consistent, key identifier should signify a change in the computer running a given copy of the monitoring client?