We recognize that you and your customers’ data and privacy are of paramount importance. We’ve gone to extensive measures to help protect it from prying eyes. All data is encrypted and transmitted via an SSL connection. Passwords are salted and one-way hashed to provide security at rest.
Your credit card is safe and secure.
All credit card information is processed via Chargify and stored on Authorize.net . We’ve partnered up with an industry-leading billing agency to handle all recurring credit card transactions. All credit card data is encrypted by an SSL connection when transmitting to their PCI-Compliant network.
Watchman Monitoring will be there when you need it.
To ensure we don’t leave you in a pinch, Watchman Monitoring has developed a fully-redundant, auto-scaling infrastructure utilizing best practices from RightScale and Amazon (West). Our data center features tier one connectivity, power, and an advanced security video surveillance with three layers of NOC monitoring. As with any system, we occasionally run scheduled maintenance. We post notices to our Subscriber Community and Twitter ahead of any scheduled maintenance, as well as post-mortems after unexpected downtime.
We never stop improving our product.
Stale software is boring. We update both our hardware and software infrastructure on a regular basis to ensure the latest techniques and advances in technology are harnessed to keep your data secure, computers accessible, and your interest in Watchman Monitoring.
Have any other concerns?
Let us know if you have any questions about our security. We realize this is a high-level snapshot of what we offer, but we’d be happy to indulge you with additional details on just how dedicated we are to keeping you secure.
Our customers have purchased prestige-level equipment and often spend more per month on iTunes than we charge to keep them up and running.
Jeremy Pihl, Boom Consulting
This is the kind of product that really ties my customers to me and builds customer loyalty.
Mike Strum, OIC Tech Solutions
We went from reactive break-fix work to proactive, scheduled, maintenance calls. This ensured maximum uptime and increased peace of mind for our customers. They couldn't be happier!
Allen Hancock, Mac Consulting Group
You could be onsite with your clients everyday and still miss something that Watchman Monitoring will pick up on. For the backup monitoring alone, it’s worth the price.
Justin Esgar, Virtua Computers
After installing it on my household machines, I was alerted to the fact that my wife's MacBook Pro warranty was due to expire in two months and I hadn't registered my AppleCare warranty. You guys already saved my bacon...
Axel Graff, Mercurius
Watchman Monitoring has made us look like superstars to our clients as it identified some issues we would not have been notified about otherwise.
John Pawelchak, Cohort Networks Inc.
We usually know if there's something wrong before the client does! The tools are constantly evolving and we're evolving to take advantage of what Watchman offers us.
Bill Hagara, Filemaker Consultant
A great product and service that always takes a 'whatever it takes to help' approach. I can't say enough good things about Watchman.
Mike Castaldi, Wild Frog Consulting
I'm in a trial of Watchman Monitoring right now and I love it. Twice I found issues I didn't know about during the initial check-in!
Mark Norman, Big Man Consulting Co
We use this to track all of our clients' computers. It notifies us of impending failures and so many other issues that it's a no brainer.
Ryan Grimes, HoosierMac Consulting
Not only is my job easier with Watchman Monitoring, but it makes me look more professional when they call and I can immediately pull up their computer details.
Kevin Ginger, kGinger Consulting LLC
Foojee could not deliver our level of service without Watchman Monitoring. No other solution gives our clients this much value, costing so little, and is this easy to manage.
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