Your information is safe with us.
We recognize that you and your customers’ data and privacy are of paramount importance. We’ve gone to extensive measures to help protect it from prying eyes. All data is encrypted and transmitted via an SSL connection. Passwords are salted and one-way hashed to provide security at rest.
Your credit card is safe and secure.
All credit card information is processed via Chargify and stored on Authorize.net . We’ve partnered up with an industry-leading billing agency to handle all recurring credit card transactions. All credit card data is encrypted by an SSL connection when transmitting to their PCI-Compliant network.
Watchman Monitoring will be there when you need it.
To ensure we don’t leave you in a pinch, Watchman Monitoring has developed a fully-redundant, auto-scaling infrastructure utilizing best practices from RightScale and Amazon (West). Our data center features tier one connectivity, power, and an advanced security video surveillance with three layers of NOC monitoring. As with any system, we occasionally run scheduled maintenance. We post notices to our Subscriber Community and Twitter ahead of any scheduled maintenance, as well as post-mortems after unexpected downtime.
We never stop improving our product.
Stale software is boring. We update both our hardware and software infrastructure on a regular basis to ensure the latest techniques and advances in technology are harnessed to keep your data secure, computers accessible, and your interest in Watchman Monitoring.
Have any other concerns?
Let us know if you have any questions about our security. We realize this is a high-level snapshot of what we offer, but we’d be happy to indulge you with additional details on just how dedicated we are to keeping you secure.