Happy Holidays! One-click muting, updated API, and many more new features on the way

Thursday, December 26th, 2013 / News

It’s the time of the year for giving, and we’re happy to present you with another Watchman Monitoring Server update.   One-click Issue Muting, Custom Branding, API, and Integrations Starting today, emailed problem reports include one-click issue muting (at 7- and 30-day intervals) and are streamlined to better integrate into all ticketing systems. We’ve also […]

Proactive Support Services

Friday, November 22nd, 2013 / News

The IT industry has long used Managed Services to describe the practice of providing customers total computer care, usually for a fixed per-month cost. Watchman Monitoring is a great fit for Managed Service Providers who are responsible for Mac and Linux computers. Our agent locates problems on monitored computers as soon as they start, allowing the […]

Watchman Server 4.5

Thursday, October 31st, 2013 / Dashboard, Release Notes

New Dashboard layout. Fully responsive, from your iPhone to your desktop, your data is laid out to suit. Search by Client Name or Client Group at the top of every page. Preferences and settings are lined up on the left for better visibility and easy access. Saved Searches Perform your favorite searches and save them […]

Mac Client 5.1.7

Thursday, October 31st, 2013 / Mac Client, Release Notes

A fix for an issue with Time Machine monitoring under OS X Mavericks Limited warnings for CrashPlan expirations, in deference to an upcoming expiration tracker feature.

The Hidden Cost of Free Software Upgrades

Tuesday, October 22nd, 2013 / News

With Mavericks being free, users -now more than ever- are encouraged to take on the role of IT manager.  When it works, this is great and can certainly reduce a Mac’s total cost of ownership even further. I wonder, when things go wrong, how many people will actually reach out for help? Often I get […]

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