• Added reporting on last restore time for Veeam, CrashPlan, Macrium Reflect, and Carbonite
  • Added being able to send the % for which CrashPlan backup will send alerts in the Computer record (default off)
  • Added support for Casper Backup 
  • Added support for Synchronicity.
  • Backup plugins now have individual backup warn settings. Previously, all backup software used the same setting for warning of “stale” plugins. Now each can have an individual date before alerting. Learn more…

Bug Fixes

  • Fixed issue where the Contact Menu would drop a forward slash in URLs.
  • Addressed intermittent plugin crashes in Backblaze, BitDefender, OS, Users, and Battery.
  • Fixed issue with Memory Check plugin reporting threshold passing incorrectly
  • Fixed issue with getting last run time which resulting in the agent running too frequently.
  • Fixed issue with Volume plugin not updating the summary correctly if drive had not been edited in the Control Panel.
  • Fixed an issue which caused certain Microsoft products such as the Surface to report as a Virtual Machine.
  • Fixed issue where an unknown version of Carbonite could cause a plugin crash.
  • Corrected typos in the Memory Check plugin’s output.
  • Changed how we test for WMI availability before attempting to run. Plugins will exit cleanly more often, resulting in more accurate reporting of issues.
  • Fixed an issue with the Windows Backup plugin related to newly created users.
  • Fixed issue where a system fails to complete its initial report after system boot. Agents will no longer wait one hour before the next report.
  • Fixed issue with Device Manager failing if both the name and the ID of a device could not be found.
  • Fixed a condition which could prevent the Contact Menu from displaying mailto links.
  • Fixed an issue which could include too much data when more than one OneDrive accounts were in place.
  • Fixed an issue where the limit of system Users to report would get ignored.
  • Fixed an issue where Volumes plugin could report a capacity of 0.
  • Fixed an issue which prevented the failed report log from getting trimmed.


  • Unified support for BitLocker reporting on all Windows OS
  • Simplified reporting in cases where the Memory Check plugin found many errors.
  • Changed CrashPlan to only inform of incomplete backups after the number of days configured in the plugin’s settings.
  • No longer alerts on Veeam, CrashPlan, Macrium Reflect, Carbonite status if a restore has occurred since the last successful backup.
  • Removed MalwareBytes from automatic inclusion in expiration reporting.
  • Changed how we report Macrium Reflect backups to be grouped by user/installation location.
  • Changed alerting of User lockouts to be informational.
  • Simplified wording in the Windows 7 backup when there are no destinations found.
  • Improved identification of non-critical “severe” issues, as reported by Device Manager.
  • Added human-readable codes to Windows Backup last item exit
  • Added option to limit the number of OneDrive accounts reported.


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